Warehouse Associate

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About wool&:
our aim is to design the most practical, most wearable items in your wardrobe.

We're a small (but growing) team located in Portland, OR. When we're not spreading our love of wool, we're changing the way people think about clothingless is more. When a need arises, buy quality over quantity. 

About You:
wool& is looking for an individual with at least two years experience in eCommerce fulfillment, logistics, or service related job. As the warehouse associate, you will be responsible for a variety of tasks such as picking, packing, receiving, organizing, cleaning, and refurbishing. This is an independent position with minimal oversight in a small organization. You will not be sitting in an office.

You're hungry for new experiences, enjoy learning on the fly, and you can make an impact right away. You are personable, detail oriented, creative, and an initiative-taker. You're a a team player who passes the airport test.

About Our Warehouse
We have a 17,000 sq ft space near the Portland airport with a crew of five people.

Warehouse Associate Responsibilities:
-Pick, ship and pack customer orders
-Process returns and exchanges through Happy Returns
-Replenish products
-Receive inbound inventory/purchase orders
-Inventory management: Maintain correct inventory and conduct regular audits
-Refurbishing returned merchandise
-Willing to put in longer hours around the holiday season
-Maintain IT systems via PC, zebra printers, and paper printers
-Resolve customer service issues or product information requests as needed by our Customer Experience department
-Investigate customer complaints involving such matters as damaged product, picking, packing, etc. Make adjustments as necessary to insure customer satisfaction.


Qualifications:
-wool& is looking for an individual with at least 2 years experience in eCommerce fulfillment, logistics, or service related job
-Passionate about thoughtful consumerism and sustainable living
-Excellent communication skills
-Proficient and familiar with Excel, Asana, Slack, and Microsoft Office/Google Drive
-Reliable, detail oriented, resourceful, and a creative problem solver
-Able to lift up to 40 pounds, stand/walk for up to 8 hours per shift, and be able to frequently push, pull, squat, bend and reach while on the job
-Able to work 40 hours per week
-At least 18 years old, and authorized to work in the United States


You Are:
Passionate about logistics and delighting the customer. Self-motivated. An independent worker. A strong listener and communicator. Reliable. A wearer of many hats.

Our Values:
-Positive, transparent, inclusive
-Question assumptions. Experiment often. Fail fast and cheap. Learn and improve.
-Well done is better than well said.

Perks:
-Competitive salary
-Healthcare
-Simple IRA Retirement and match
-Paid time off
-Start-up environment
-Team lunches every other week
-Quarterly stipend and employee discount for wool&/Wool&Prince products


How to Apply:
Complete this form.