To create a better experience for our European customers, we're offering a selection of our items through our wool& Europe store. With our warehouse in the Netherlands, customers will receive their orders faster and have a better return/exchanges experience. 

We ship using USPS First Class Mail and UPS Mail Innovations for a $10 flat rate on orders over $100 or you can opt for Express shipping for a $35 flat rate on orders over $100. Please allow 15 to 30 days for a USPS First Class Mail or UPS Mail Innovations shipment and 5 to 8 business days for an Express shipment. Don't be alarmed if your tracking status shows the package in customs for more than a few business days. If it's been over 10 business days and the tracking status is still showing that the package is processing in customs, please work with your local post office to expedite the process.

UK Customers: per UK regulation, we collect VAT on orders under the UK's £135 import threshold. Customers will not incur any additional duties or taxes. For orders over the £135 threshold, you may incur VAT and Duty charges by Royal Mail, the courier company, or the customs office. If you'd like to avoid Duty charges and potential shipping delays, we recommend that you split the order up into multiple orders to get under the £135 threshold.

Many other countries will charge the buyer a VAT or Duty Fee before the package can be collected. These import duty fees vary from country to country and are the customer's responsibility to pay. Please be advised that you could be charged extra fees by your customs dept. If you want to know what the duty fees will be, please contact your local customs department for the rates.