About wool&:
our aim is to design the most practical, most wearable dress in your wardrobe.

We're a small (but growing) team located in Portland, OR. When we're not spreading our love of wool, we're changing the way people think about clothing.—less is more. When a need arises, buy quality over quantity. 

About Our Warehouse
Our 7,200 sq ft warehouse is located near Portland International Airport. We have an assistant warehouse manager, two full-time warehouse associates, one full-time refurbishment lead, and a handful of contract team members.

Job Description:
wool& is looking for an individual with at least 4 years of eCommerce fulfillment and logistics management experience. As the warehouse manager, you will be responsible for ensuring the warehouse is running efficiently while fostering a high-performance, exciting warehouse culture. This is an independent, hands-on position with minimal oversight in a small organization. You will be directly responsible for the success of this operation.

Warehouse Manager Responsibilities:
-Perform all personnel management functions for site associates including hiring, scheduling, time-sheet review, training, performance management, and staff development
-Source and buy supplies
-Plan floor space and any equipment/racking needed
-Deliver the right product in the right packaging to the right customer with the right shipping method
-Collaborate with the refurbishment team 
-Manage/analyze shipping costs
-Inbounding: shelve the product away properly
-Inventory management. Maintain correct inventory and conduct regular inventory counts on low stock items
-Willing to put in longer hours around the holiday season
-Maintain IT systems, specifically printers and computers
-Manage warehouse processes and make improvements when needed
-Analyze and resolve work related issues/problems
-Investigate and report all on-the-job accidents and injuries in a thorough and timely manner
-Ensure the efficiency, effectiveness, and profitability of site operations
-Resolve customer service issues or product information requests as needed by the Customer Experience department
-Investigate customer complaints involving such matters as damaged product, picking, packing, etc. Make adjustments as necessary to insure customer satisfaction.

Qualifications:
-wool& is looking for an individual with at least 4 years of eCommerce fulfillment and logistics management experience
-Excellent communication and team building skills
-Invested in thoughtful consumerism and sustainable living
-Strong technical skills: Proficient in Excel, Google docs, Dropbox, Asana, email, and Warehouse Management Software
-Comfortable taking action without input from others. Independent in thinking and action.
-Fulfillment management experience
-Inventory management experience
-Reliable, detail oriented, resourceful, and a creative problem solver

You Are:
Passionate about logistics and delighting the customer. Self-motivated. An independent worker. A strong listener and communicator. Reliable. A wearer of many hats.

Our Values:
-Positive, transparent, inclusive
-Question assumptions. Experiment often. Fail fast and cheap. Learn and improve.
-Well done is better than well said.

How to Apply:
Send the following documents to jobs@wooland.com:
-Resume
-Cover letter
-Use "Warehouse Manager Application" as your email subject. This helps us weed out spam.

About wool&:
our aim is to design the most practical, most wearable items in your wardrobe.

We're a small (but growing) team located in Portland, OR. When we're not spreading our love of wool, we're changing the way people think about clothing—less is more. When a need arises, buy quality over quantity. 

About You:
wool& is looking for an individual with at least two years experience in eCommerce fulfillment, logistics, or service related job. As the warehouse associate, you will be responsible for a variety of tasks such as picking, packing, receiving, organizing, cleaning, and refurbishing. This is an independent position with minimal oversight in a small organization. You will not be sitting in an office.

You're hungry for new experiences, enjoy learning on the fly, and you can make an impact right away. You are personable, detail oriented, creative, and an initiative-taker. You're a a team player who passes the airport test.

About Our Warehouse
We have a 7,200 sq ft space near the Portland airport with a crew of five people.

Warehouse Associate Responsibilities:
-Deliver the right product in the right packaging to the right customer with the right shipping method
-Process returns and exchanges
-Manage shipping costs
-Inbounding: shelve the product away properly
-Inventory management: Maintain correct inventory and conduct regular inventory counts on low stock items
-Willing to put in longer hours around the holiday season
-Maintain IT systems, specifically printers and computers
-Resolve customer service issues or product information requests as needed by our Customer Experience department
-Investigate customer complaints involving such matters as damaged product, picking, packing, etc. Make adjustments as necessary to insure customer satisfaction.

Qualifications:
-wool& is looking for an individual with at least 2 years experience in eCommerce fulfillment, logistics, or service related job
-Invested in thoughtful consumerism and sustainable living
-Excellent communication skills
-Strong technical skills: Proficient in Excel, Google docs, and email
-Comfortable taking action without input from others. Independent in thinking and action
-Reliable, detail oriented, resourceful, and a creative problem solver

You Are:
Passionate about logistics and delighting the customer. Self-motivated. An independent worker. A strong listener and communicator. Reliable. A wearer of many hats.

Our Values:
-Positive, transparent, inclusive
-Question assumptions. Experiment often. Fail fast and cheap. Learn and improve.
-Well done is better than well said.

How to Apply:
Send the following documents to jobs@woolandprince.com:
-Resume
-Cover letter
-Use "FIRSTNAME LASTNAME Warehouse Associate" as your email subject. This helps us weed out spam.

About wool&:
our aim is to design the most practical, most wearable dress in your wardrobe.

Founded in 2018, wool& is a small (but growing) team located in Portland, OR. When we're not spreading our love of wool, we're changing the way people think about clothing—less is more. When a need arises, buy quality over quantity. 

About You:
Your passion for great creative knows no limits—photography, illustration, graphic design, fashion, Instagram, typography—you’re interested in all of it. You like to dream big but are also focused on the details of creative execution. You are comfortable working independently and learning on the fly. As an Art Director, you’ll set the creative direction for wool& and bring that direction to life across all channels and customer touch points. Above all, you are excited about joining a growing team committed to changing the way people think about clothing.

What you’ll do:
-Set brand direction, strategy, and execution
-Lead art direction for digital and print
-Concept new creative campaigns for social media, email, and other initiatives
-Ensure brand consistency across all channels
-Collaborate with contract and freelance production partners

Opportunities for Growth:
We all wear many hats, and roles shift as our company grows. We like to say that you're in charge of your role. If something looks interesting to you, follow that itch, learn from the team, and create value. As the business grows, you will have the opportunity to build out the creative team.

Qualifications:
-Portfolio demonstrating campaigns that include digital/social/experiential
-4+ years of graphic design, art direction, branding work experience; with a fashion or related industry is a bonus
-Hands on photoshop, illustrator, and InDesign skills
-Experience leading small production photoshoots
-Strong writing and communication skills

Our Values:
-Positive, transparent, inclusive
-Question assumptions. Experiment often. Fail fast and cheap. Learn and improve.
-Well done is better than well said.

Compensation and Benefits:
-The salary range for this role is $80k - $100k
-Healthcare
-Retirement match
-Flexible schedule
-Paid time off
-Disability
-Employee discount for wool& and partner company Wool&Prince

How to Apply:
Send the following documents to careers@wooland.com:
-Resume
-Cover letter expressing what interests you about this role and how you’re uniquely qualified for the opportunity
-Subject: "FIRST LAST Art Director"

About wool&:
our aim is to design the most practical, most wearable dress in your wardrobe.

We're a small (but growing) team located in Portland, OR. When we're not spreading our love of wool, we're changing the way people think about clothing.—less is more. When a need arises, buy quality over quantity. 

Job Description:
wool& is looking for an individual with 2+ of customer service, community building, and/or eCommerce operations work experience. As the first point of contact with our customers, you'll create processes and a culture where the customer can't not shop with us again. We strive to "wow the customer" at every interaction. 10 to 20 hours as a contractor per week.

CX Responsibilities:
-Create an experience (via smooth processes, a customer-centric culture, and easy-to-use tech) that turns first time buyers into loyal customers and brand advocates
-Support, inform, and educate our customers via email
-Communicate customer feedback and any quality control issues with the team
-Delight customers with prompt, thorough responses
-Anticipate what the customer needs
-Coordinate with other departments and team members to resolve customer questions
-Deep knowledge of company products and the product development pipeline
-Constantly be learning skills to support and improve customer experience

Growth Opportunities:
We all wear many hats, and roles shift as our company grows. We like to say that you're in charge of your role. If something looks interesting to you, follow that itch, learn from the team, and create value.

Qualifications:
-Invested in thoughtful consumerism and sustainable living
-Excellent written and verbal communication skills
-2+ years of customer service and/or eCommerce operations work experience

About you:
You're hungry for new experiences, enjoy learning on the fly, and you can make an impact right away. You are detail oriented, persistent, and an initiative-taker. You're a team player who passes the airport test. Reading our reviews (wooland.com google / Judge.me) gets you hyped!

Our Values:
-Positive, transparent, inclusive
-Question assumptions. Experiment often. Fail fast and cheap. Learn and improve.
-Well done is better than well said.

How to Apply:
Send the following documents to careers@wooland.com:
-Resume
-Cover letter
-Subject: "FIRST LAST Remote Customer Experience Associate"

About wool&:
our aim is to design the most practical, most wearable dress in your wardrobe.

We're a small (but growing) team located in Portland, OR. When we're not spreading our love of wool, we're changing the way people think about clothing.—less is more. When a need arises, buy quality over quantity. 

About You:
wool& is looking for an individual with 5+ years of building and managing D2C eCommerce businesses and digital teams. You're a natural leader when working in groups. You communicate clearly and geek out with project management tools (ie asana or slack channels). Your friends would describe you as supportive, articulate, organized, and a planner. You're looking forward to being responsible for the growth of wool& and the culture we're building. 

You're hungry for new experiences, enjoy learning on the fly, and you can make an impact right away. You are personable, detail oriented, creative, and an initiative-taker. You're a a team player who passes the airport test.

Responsibilities:
1. People and Strategy

• Hire, coach, and retain the best talent
• Continue and build on our company culture
• Set the strategy and steer the company
  
  

2a. Finance / Technology / Operations

• Manage cash flow, P&L, and financial projections
• Assess and set up new technologies and systems
• Ensure operations continue to support our 5 star customer experience
  
  

2b. Fashion / Merchandising / Marketing

• Have perspective on the product. Is the design team taking the business in the right direction?
• Approve purchase orders
• Continuous evaluation of marketing opportunities and spend
  
  

Qualifications:
-Excellent team builder and mentor
-5+ years building and managing D2C eCommerce businesses
-Possess an entrepreneurial spirit combined with knowledge of digital marketing, e-commerce technology, and data analytics
-Expertise in emerging eCommerce tools and technologies, as well as experience with a variety of platforms. Shopify experience a plus.
-Proven track record of delivering on business objectives and sales targets.
-Experienced in data-driven analysis and customer insight; able to interpret data and draw conclusions to implement new strategies.
-Strong project management skills and ability to prioritize and meet deadlines, as well as work well under pressure.

Timeline

Two months as a consultant (5 hours per week):
-Get to know the team, sit in on all meetings and participate
-One-on-one meetings with each team member
-Work closely with our CEO on mapping out strategy and a business plan

After two months
-Lead team meetings
-Take on full GM responsibilities 

Our Values:
-Positive, transparent, inclusive
-Question assumptions. Experiment often. Fail fast and cheap. Learn and improve.
-Well done is better than well said.

Perks:
-Competitive salaries
-Healthcare
-Simple IRA
​-Flexible work hours
-Fun start-up work environment

How to Apply:
Send the following documents to careers@wooland.com:
-Resume
-Cover letter
-Use "FIRST LAST wool& GM" as your email subject. This helps us weed out spam.

Description:
Help bring our product to life by being a Wear Tester for men’s and women’s merino wool lifestyle apparel. We are always on the lookout for people to try on our product so our team can gather valuable fit information from real people like you.

This posting is to collect names and sizes of potential wear testers in the Portland, OR area. Please review the below expectations and submit your info if interested. We will contact anyone that fits our needs later on.

Expectations:
-Must have availability weekdays between 9-6pm and live in the Portland, OR surrounding area.
-If selected, during the initial 15 minute "go-see" we will take your measurements and have you try on a couple items. This portion is unpaid.
-If we do a full fitting, rates are $30 for the first half hour, additional $15 each 15 minutes over.
-Fittings usually range from 30-60 minutes in our SE Portland office with our Designer and Tech Designer. Our office is stocked with an air purifier and hand sanitizer and all participants will be wearing masks.
-During Fit sessions, we are looking for honest feedback on how the garments fit and feel on the body. We ask questions, but also expect you to tell us if something feels weird, so some garment knowledge is helpful.
-Occasional take-home wear testing may be involved.
-Fittings would happen a few times per year.

Sizes Needed:
FEMALES:
-Sizes XS, M, XL, 2X
-Age 30-70
-Height between 5'6" and 5'10"
MALES:
-sizes XS, S, M, XL, XXL
-Age 30-60
-Height between 5’9” and 6’4”

To Apply:
Please email helena@woolandprince.com with the following information:
-Age
-Height
-Top/Pant/Dress size
-Chest / Waist / Hip Measurements if possible
-1 full body, clothed photo of yourself

About wool&:
our aim is to design the most practical, most wearable dress in your wardrobe.

We're a small (but growing) team located in Portland, OR. When we're not spreading our love of wool, we're changing the way people think about clothing.—less is more. When a need arises, buy quality over quantity. 

About You:
wool& is looking for an individual with 3+ years of graphic design experience. You're looking forward to being responsible for the visual identity of wool& and sister-brand, Wool&Prince.

You're hungry for new experiences, enjoy learning on the fly, and you can make an impact right away. You are personable, detail oriented, creative, and an initiative-taker. You're a a team player who passes the airport test.

Responsibilities:
-Design and create around 8 emails a month in Mailchimp, our email provider.
-Design ads for paid social each month like these
-Building content pages like this
-Edit images and photography
-Design graphics for web and print
-Establish brand design guidelines

Growth Opportunities
-Lifestyle photography/videography and content creation
-Packaging design
-Art direction

Qualifications:
-Invested in thoughtful consumerism and sustainable living
-Excellent design and verbal communication skills
-3+ years of graphic design experience

Our Values:
-Positive, transparent, inclusive
-Question assumptions. Experiment often. Fail fast and cheap. Learn and improve.
-Well done is better than well said.

How to Apply:
Send the following documents to careers@wooland.com:
-Resume
-Cover letter
-Use "wool& Graphic Design Position" as your email subject. This helps us weed out spam.

About wool&:
our aim is to design the most practical, most wearable dress in your wardrobe.

We're a small (but growing) team located in Portland, OR. When we're not spreading our love of wool, we're changing the way people think about clothing.—less is more. When a need arises, buy quality over quantity. 

About You:
wool& is looking for an individual with 5 to 10 years of consumer marketing and brand building experience. You're a natural leader when working in groups. You communicate clearly and geek out with project management tools (ie asana or slack channels). Your friends would describe you as organized and a planner. You're looking forward to being responsible for the growth of wool&. 

You're hungry for new experiences, enjoy learning on the fly, and you can make an impact right away. You are personable, detail oriented, creative, and an initiative-taker. You're a a team player who passes the airport test.

Responsibilities:
Lead marketing team consisting of a full-time communications specialist and freelance graphic designers, photographers, and developers)
-Create and manage marketing calendar
-Develop strategy and execute launch for each product across all digital channels (email, social, web, PR, affiliate partners)
--Unique marketing story for each product
--Photography (lifestyle and studio)
--Product copy
--Ad creative
-Create and execute paid social and paid search marketing strategy in partnership with external agency
-Create and execute catalog strategy in partnership with external agency
-Manage and develop blog content in partnership with freelance writers
-Measure KPIs
-Increase customer loyalty, AOV, and conversion rate
-Develop partnerships with like-minded organizations
-Market research
--Annual survey (NPS)
--Competitive positioning

Qualifications:
-Invested in thoughtful consumerism and sustainable living
-Excellent written and verbal communication skills
-Excellent analytical skills
-5 to 10 years of consumer marketing and brand building experience

Our Values:
-Positive, transparent, inclusive
-Question assumptions. Experiment often. Fail fast and cheap. Learn and improve.
-Well done is better than well said.

Perks:
-Competitive salaries
-Healthcare
-Simple IRA
​-Flexible work hours
-Fun start-up work environment

How to Apply:
Send the following documents to careers@wooland.com:
-Resume
-Cover letter
-Use "wool& Marketing Manager / Project Manager Application" as your email subject. This helps us weed out spam.